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Sign in to complete account merge. Your Verification Email Has Been Sent. Please contact Player Support for assistance. Please note: Not all credit card institutions accept online gambling transactions.
If yours is rejected, please try a card issued by a major Canadian financial institution. WHY DO I NEED TO SET A WEEKLY DEPOSIT LIMIT?
OLG promotes healthy play and setting a 7-Day Deposit Limit will help you stay within a budget that is manageable for you.
DO I NEED TO SET A WEEKLY DEPOSIT LIMIT TO PLAY FOR FREE? Follow our Withdrawal Tutorial for a step-by-step guide.
You can help the process run smoothly by submitting the best documents possible. OLG is not permitted to send withdrawal requests directly to the original source.
Instead we use an Electronic Funds Transfer process to send funds to your bank account. For your security, withdrawing funds from your OLG account involves a few steps behind the scenes.
Verification typically takes less than 5 business days however it may be longer depending on the volume of requests. If you have been waiting for more than seven 7 days, please contact us.
OLG will process your withdrawal request once your banking documents are verified. We process withdrawals every business day.
Your financial institution will then process the remainder of the withdrawal. This typically takes two to four days, depending on the institution.
Your funds will then appear in your bank account. OLG typically processes withdrawal requests within a business day. Once the request is processed, your financial institution will typically take two to four business days to complete the withdrawal request via Electronic Funds Transfer.
No, withdrawals can only be deposited into your own personal bank account that you have registered with OLG. You can also login and click on your account balance.
If you have a withdrawal pending, please cancel it first. If your banking information was accurate, please contact your bank for further clarification as to why your withdrawal request was declined.
Registration and the creation of your OLG account is always free. This is a measure we take to control unauthorized access and help ensure your online protection.
OLG must comply with the Proceeds of Crime Money Laundering and Terrorist Financing Act PCMLTFA and the associated requirements provided by the Financial Transactions and Reports Analysis Centre of Canada FINTRAC.
One of the requirements is to collect descriptive occupational details. OLG is required to keep this information on file, in accordance with PCMLTFA regulations.
FINTRAC has published guidance related to these amendments. If you choose to wait, you will be prompted to enter this information prior to playing a casino game, depositing once you have played a casino game or withdrawing funds once you have played a casino game.
You are required to enter details before you can continue. OLG requires you to provide information regarding your job position as well as the nature of the business you are in.
The information needs to be descriptive and must accurately reflect what you do. Retired Teacher. You can choose from one of the options provided or if your specific information is not included, manually enter it in the box provided.
After entering your job title, provide additional information about the business or industry you are in.
This helps improve the descriptiveness of your details. If your information is not adequate, we will delete the information and require you enter new information.
You may receive an email advising of this. Depending on the circumstance, we may suspend access to your account until you can provide us with acceptable information.
OLG reviews the information entered by Players and when the entry is not deemed to meet requirements, the entry is removed forcing you to re-enter the information at the next point of collection.
I WORK THREE JOBS. WHICH ONE DO I LIST? WHY DOES MY BALANCE DISPLAY SOMETIMES CHANGE FROM GAME TO GAME? Your account balance is comprised your Cash Balance, your Lottery Bonus Balance, your Casino Bonus Balance, and sometimes a Casino Games Specific Bonus Balance for certain games.
In the top right-hand corner, navigate to your Player Icon and select Account Information. For security reasons, you cannot change your username.
Out of fairness and for the benefit of the community, we allow only one username per player, and that is the username you choose when you first register your OLG account.
HOW DO I SEE MY PLAYER ACTIVITY AND ACCOUNT HISTORY? Transaction history can be found by clicking the Player Icon.
There is an administration fee that will be taken from the balance of your account if you leave it inactive for 12 or more consecutive months.
Security questions help you retrieve your username and password if you ever forget them. They also help us ensure that we are speaking to the right person if you call us.
It is important to choose answers that are easy for you to remember but difficult for others to know. OLG operates exclusively on Eastern Time. All time displays on the site will be adjusted automatically, to observe Daylight Saving Times.
Get the full experience on ANY device when you visit OLG. DISCOVER HOW TO ADD OLG. CA TO YOUR HOME SCREEN! Did you know you can add the OLG.
It's just like having an app. You can play casino games or buy lottery tickets straight from your smartphone, tablet, laptop, or desktop.
Click here to learn how to do it. You can learn about our PROLINE sports offerings, currently only available at retail by clicking 'Sports' from the main navigation.
OLG is always looking to improve the user experience and offer new and exciting games and services to our players. We look forward to providing information about Sports wagering options and other features in the coming months.
As OLG evolves, we are always looking to improve the user experience and offer new and exciting games and services to our players. Lottery players in Ontario closely reflect the adult population in every demographic measure, and no group, either by age, education or income, plays lotteries significantly more than any other group.
Half or more of Ontario adults play at least once every two months and nearly a quarter of all Ontario adults play at least once a week.
You must be 18 years of age or older to purchase lottery tickets in Ontario. Under legislation passed in , it is a provincial offence, punishable by significant fines, to sell OLG lottery tickets to anyone under the age of In addition, we will suspend any retailers found to have sold to minors from our lottery business.
The draws are held in a studio in Toronto under tight security measures. Each draw is videotaped, witnessed and officially recorded by independent adjudicators.
The owner of an established business cansppo apply to become an authorized OLG retailer by writing to: OLG Support Centre 70 Foster Drive, Suite , Sault Ste.
Marie, Ontario, P6A 6V2 Phone: Fax: The publishing of winners is important in demonstrating the integrity of our lottery games. OLG reserves the right to publish the name, city and photograph of any winner.
This is necessary for us to demonstrate that people do win. Winner information is released to the news media and may be used in OLG's advertising.
For every prizewinner there are a number of other players who did not win but have a legitimate desire to know that someone won.
Starting Jan. Retailers cannot validate tickets that are not signed. OLG strongly recommends that you sign your ticket AS SOON AS YOU PURCHASE IT.
This identifies it as yours and helps protect you if you were ever to lose it. Lottery products can be purchased from any of the more than 10, OLG retailers across the province.
INSTANT games can be purchased at all retail locations. All proceeds are paid into the Consolidated Revenue Fund for the Province of Ontario.
Contact the Ontario Problem Gambling Helpline at You can validate all OLG lottery tickets at participating retail outlets during lottery terminal operating hours, from 6 a.
Tuesdays to Sundays Eastern Time. However, it is important to note that lottery retailers, as independent business people, set their own hours of operation for their businesses.
Click here. All tickets generated by the lottery terminal expire 12 months after the draw date on the ticket.
For INSTANT tickets, check the expiry date on the ticket back. Sports tickets are valid for 12 months from the last day of the games List from which the selections were made.
OLG's lottery games are designed to be enjoyed by adult residents of Ontario. Occasionally, residents from other jurisdictions play and win OLG's lottery games, and OLG treats everyone fairly.
The same claiming procedures described in the "How do I claim a prize? OLG cannot mail cheques into the U. In cases where U.
More information about claiming prizes is available by calling the OLG Customer Excellence Centre at Generally, Canadian tax authorities do not consider lottery winnings to be taxable for Canadian tax purposes.
However, U. While OLG will not withhold the U. For more information, U. You can find the various odds of winning for lottery games in the following areas of our website:.
Odds of winning are also published in OLG's Fact Sheets. Repurchase is a way to play the same selections for the next draw without having to complete a Selection Slip.
Merely present your ticket to a retailer after the last draw date and tell the retailer that you wish to purchase the same selections for the next draw.
The retailer will then generate a ticket with the same selections for the next draw and return the original ticket together with the new ticket to you.
A Repurchase play ticket costs the same as the original ticket. While Repurchase does apply to ENCORE, it does not generate the same ENCORE number.
Note: The Repurchase feature is only available up to 28 days from the last draw on a non-winning ticket or up to 30 days on a winning ticket, which has been paid.
On any particular game's draw night, the OLG has to close sales to conduct the draw. Approximately ten minutes after the draw close, OLG will re-open sales for the following draw.
Unclaimed prizes from national games, e. These funds are held separately from Ontario-only games and are administered by the Interprovincial Lottery Corporation.
Unclaimed prizes from games operated solely by OLG are directed to profits paid to the provincial government to benefit the people of Ontario.
OLG requires that you write or print your name on your lottery ticket before a retailer can check it.
This is for your own protection. Signing the ticket is an easy way to identify it as yours. And that makes it difficult for someone else to claim your prize if your ticket is a winner.
It also helps protect you if you were ever to lose it. Call our WIN! Use the easy self-serve Ticket Checker at your lottery terminal retailer.
Simply insert the ticket, barcode side up, and wait for the message to appear on the Ticket Checker's screen. Sign up on OLG.
The lottery terminal plays a musical tune and a bilingual voice message and displays a corresponding message on the customer display screen. OLG's Customer Support is open seven days a week.
You can call us at and follow the voice prompts. Alternatively, you can e-mail us from our website. All complaints or concerns regarding possible fraud or theft are forwarded to Investigative Services who is responsible to document and conduct a full review.
Retailers are required to return all validated tickets to customers, whether they are winning tickets or non-winning tickets. You may sign either the front or the back of the ticket.
Signature boxes will begin to appear on the front of INSTANT tickets in the coming months. The "Signature" area is protection for you to be able to identify your ticket with certainty.
You can choose to write or print your name however you feel best represents you and ensures your ownership of the ticket.
A signature is required on a ticket before it can be validated. Often the person who is redeeming the ticket for a group can sign the ticket and also mark it as belonging to a group of people by adding a phrase such as "in trust" or "and group" which would indicate that others share in the ownership of the ticket.
OLG's goal is to ensure that the right prize is paid to the right person s every time. There are times when ownership of a lottery prize is disputed by the claimants and other parties.
When an ownership dispute occurs, options are available, as follows. The parties involved may settle the matter privately, or by proceeding in the Ontario courts, or resolved through arbitration by an arbitrator appointed by the Chair of the Board of the Alcohol and Gaming Commission of Ontario AGCO.
All parties to a prize dispute must agree to the process for arbitration to proceed. Any party to a prize dispute is advised to obtain independent legal advice.
OLG is committed to preventing and removing all barriers for persons with disabilities. If you need a PDF document that meets AODA accessibility standards, please call Player Support at We do our best to have draw videos posted shortly after the draw process is complete.
Eastern Time the next day. Draw videos for OLG lotto games are posted as soon as possible after the draw. Midday draws are uploaded between 3 p.
Animated videos are created for these draws that depict the draw results. OLG midday draws commence at approximately 2 p. Eastern Time.
To ensure the security and integrity of the RNG software, customers are not able to watch the draws in person. RNG draws are becoming more common for lottery draws worldwide and are often used for games with multiple draws that require results more quickly.
LOTTARIO, ONTARIO 49, DAILY KENO, POKER LOTTO, MEGADICE, ENCORE and PICK 2, 3 and 4 draws are still conducted using ball machines.
The RNG technology used is a type of software that cannot be filmed. Conducting and recording draws for all of the PICK games at once is a more efficient means of carrying out our procedures and also provides a better overall view of the outcomes for our external auditors.
It is standard practice for many lotteries to draw the winning numbers for all of their PICK games at the same time.
The ENCORE draw is conducted using seven machines in order to draw all seven digits at once. This method is more efficient and provides a better overall view of the outcomes for our external auditors.
LOTTO MAX draws take place every Tuesday and Friday. Sales end across the country at p. Players have the option to choose the first set of seven numbers and have the other two sets selected by Quick Pick or use Quick Pick for all three sets.
As of May , the Interprovincial Lottery Corporation ILC made the following changes to LOTTO MAX:. Customers can play up to 26 weeks 52 draws with Advance Play.
See the LOTTO MAX selection slip or ask your lottery retailer for details. OLG offers 8 and 9 number LOTTO MAX combination play tickets.
Combination play tickets may be purchased for up to 10 draws in advance. LOTTO MAX draws are held every Tuesday and Friday and are conducted using Random Number Generator RNG technology that has been independently tested and certified by an internationally recognized and accredited tester.
It is also used for the INSTANT win component of POKER LOTTO and MEGADICE. The ILC RNG system uses a proprietary algorithm to generate random numbers.
The RNG used is independently tested and certified for its effectiveness in generating random results and its integrity. A number of checks and balances are performed to ensure draw security and are witnessed by external auditors Grant Thornton LLP.
GLI certifies that the RNG software exhibits random behavior. These new videos are in a different format than the previous draw videos.
In the past OLG would add the ENCORE draw results to the video once received from ILC. With this new format, we are unable to edit the video without having the ENCORE results appear out of place.
Customers can still watch ENCORE draw videos and see ENCORE results by visiting the ENCORE page of OLG. We wanted to observe any changes in sales trends as a result of the increase to two Lotto Max draws per week for at least one year prior to making any funding structure changes to the game.
These changes allow for greater funding flexibility to pay out Maxmillions prizes. These game conditions changes will help ensure the long-term viability of the game, while providing jackpots and Maxmillions prizes in line with those that our players are familiar with, and expect.
Players can choose to play by using the Quick Pick option or by selecting their own set of six numbers between 1 and The overall odds of winning are 1 in 6.
The odds of winning the jackpot are approximately 1 in The total prize payout to players is 47 per cent of sales. The main prize fund is funded by 40 per cent of sales.
By drawing only from selections issued, there will always be a winning selection for the Guaranteed Prize Draw.
The odds for the Guaranteed Prize Draw are determined for each draw by the total number of selections issued across Canada.
A prize can only be awarded after a winning ticket is presented for validation and approved for payment. The first digit of the Guaranteed Prize Draw selection identifies the region where the ticket was issued.
All OLG selections begin with a 4 or 5, indicating that the ticket was issued in Ontario. No two Guaranteed Prize Draw selections are the same for any given draw.
The last two digits of your Guaranteed Prize Draw selection identify the number of selections purchased on a ticket. To ensure there is only one winning Guaranteed Prize Draw selection, every selection must be unique.
Same as with the regular selections for the main draw, with an Advance Play purchase you will have the same Guaranteed Prize Draw selections entered into each Guaranteed Prize Draw that is included in your Advance Play purchase.
Each draw is an independent, random draw and so there is no effect on your odds of winning the Guaranteed Prize Draw — the odds on each draw are always dependent on the number of selections issued for that draw.
Another popular area of the site is the horse racing nap of the day page where the OLBG racing tipsters provide their best bet of the day. Sports bettors need good betting sites , betting exchanges and sports spread betting companies in order to place their bets online.
With our users help we have built some great content to help people to choose the online betting sites which are best for them. We go into some detail with this as the best football betting sites might not necessarily be the best sites for horse racing betting.
Our regular sports bettors share their knowledge and real life experiences of online betting sites by adding real user reviews and discussing them on the forum.
There are now over 80 licensed bookmakers in the UK so this information is really useful. As well as the more obvious and well known betting providers like Betfair Sportsbook , you will see reviews for new sites like BetRegal or long standing European sites like Sporting Bet.
Our users are finding that many of the new betting sites offer them something different. If you would like to try out a new online betting site the read the reviews and once you have made your choice, see the latest offers on our free bets page.
More recently, OLBG has expanded to also provide betting guides for casino. You can see a list of casino sites as well as free spins offers for slots players.
The guides go into more detail such as covering the best payout online slots. As the use of mobile phones grew, so did the popularity of betting apps.
For the Public For Councils. Programs and Initiatives. Public Consultation Supporting and Advising Councils Infrastructure Renewal Joint Organisations Public Consultation — Your Opinion Counts The Office of Local Government welcomes feedback from councils and members of the community.
This website contains a searchable database of community consultations taking place. You can find out what is happening in your community and share your opinions on new projects, services and government policy.
NSW Government Have Your Say Consultation on Local Government Rating Reform. Ontario Place Lot 2, to the east of Budweiser Stage and south of Hotel X.
Face coverings are not required to be worn while inside your your vehicle. Face coverings are mandatory when outside of car and visiting restrooms and concession stands on site.
You will purchase a ticket for either VIP, Lot A, Lot B, or Lot C. Parking is general admission within each of these sections. For the safety and security of our fans, artists and guests, all vehicles are subject to search upon entry to the OLG Play Stage.